Privacy Policy

1. Introduction

PlayChampion Legal Branding Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website play-champion.com (the "Site") or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Professional information (law firm name, practice areas, job title)
• Communication preferences and marketing consent
• Information provided in correspondence or enquiries

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website and search terms used

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our branding and marketing services
• Responding to enquiries and providing customer support
• Sending newsletters and marketing communications (with consent)
• Analysing website usage to improve user experience
• Complying with legal obligations and protecting our rights

3.1 Legal Basis for Processing

We process your personal data based on:

• Consent: For marketing communications and cookies
• Contract: To provide services you've requested
• Legitimate interests: For business communications and website analytics
• Legal obligation: To comply with applicable laws

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our operations (subject to confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfil the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain contact information for up to 7 years after our last interaction, unless you request earlier deletion.

7. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request information about how we process your data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: For consent-based processing

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Transfers

Your personal information may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "last modified" date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

13. Complaints

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113